1. Introduction

Royal Crown Group of Schools is committed to protecting the privacy and personal data of students, parents, staff, and all website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our school and website.

By using our services or accessing our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name of parents/guardians and students
• Contact details (phone number, email address, home address)
• Date of birth and age
• Academic records and previous school information
• Passport photographs and identification documents

2.2 Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or source

2.3 Sensitive Information

Where necessary for educational purposes, we may collect limited sensitive information such as medical or learning support needs, strictly for student welfare and safety.

3. How We Use Your Information

We use collected information to:

• Process admissions and enrolment
• Manage student academic records and performance
• Communicate with parents and guardians
• Provide educational services and support
• Ensure student safety and safeguarding
• Improve our website and services
• Comply with legal and regulatory requirements

4. Data Sharing

We do not sell or rent personal data.

We may share information only when necessary with:

• Authorized school staff and administrators
• Educational authorities or regulatory bodies (where required by law)
• Approved service providers supporting school operations (e.g., IT systems)

All third parties are required to handle data securely and in compliance with applicable data protection standards.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Secure digital systems
• Access controls for staff
• Data encryption where applicable
• Regular monitoring and updates of security systems

6. Data Retention

We retain personal data only for as long as necessary for educational, administrative, and legal purposes. When data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Parents, guardians, and eligible individuals may have the right to:

• Access personal data we hold about you
• Request correction of inaccurate information
• Request deletion of certain data (subject to legal obligations)
• Object to or restrict certain types of data processing

Requests can be made through the school’s official contact channels.

8. Children’s Privacy

As a K–12 institution, we handle children’s data with the highest level of care. We only collect information necessary for education, safety, and administrative purposes, and we ensure appropriate safeguards are in place.

9. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze site usage. Please refer to our Cookie Policy for more details.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, technology, or school operations. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact the school through our official communication channels.